Balanced scorecards

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my bullet points

  • http://www.bmcons.com
  • kaplan Strategy focused organisation , alligne
  • DC Dominant Coalition (people who care .. who pull the train)
  • 2 type of motivation internal, external (Mision, objectives VS bonus ...)
  • Control 2 meanings (Checking (negative as in VAT, TAX... VS possitive control a car be in control)
  • No point in measuring if there are no objectives .. measurements can be good but if they go in the wrong direction , who cares
  • Stakeholder (interested party)
  • Mission (to fullfill, stakeholders
  • Goal , objectives , to get to the mission , Fundamental drive of motivation
  • startegy How -> strategy map
  • Measure key elements to achive the goal. (discuss don't evaluate)