my bullet points

http://www.bmcons.com
kaplan Strategy focused organisation , alligne
DC Dominant Coalition (people who care .. who pull the train)
2 type of motivation internal, external (Mision, objectives VS bonus ...)
Control 2 meanings (Checking (negative as in VAT, TAX... VS possitive control a car be in control)
No point in measuring if there are no objectives .. measurements can be good but if they go in the wrong direction , who cares
Stakeholder (interested party)
Mission (to fullfill, stakeholders
Goal , objectives , to get to the mission , Fundamental drive of motivation
startegy How -> strategy map
Measure key elements to achive the goal. (discuss don't evaluate)

Balanced scorecards